Data Protection

a77s Privacy Policy

Your personal information is completely safe with us — read this policy to learn how we protect your privacy.

Last updated: January 2026

Introduction & Scope


Welcome to a77s. This Privacy Policy ("Policy") describes what information we collect when you use the a77s platform (website, app, or any other digital channel), why we collect it, and how it is stored and used. By using this platform, you are considered to have agreed to the terms of this Policy. If you do not agree, please refrain from using the platform.

1

What Information We Collect

1.1 Information You Provide Directly

During account registration or login-related processes, the information you provide may include:

  • Full name and date of birth
  • Email address and mobile number
  • Payment-related information (bKash, Nagad, Rocket account numbers or bank account details)
  • Identity verification documents (relevant sections of your national ID card or passport)
  • Contact information provided through support chat or email

1.2 Automatically Collected Information

When you visit the a77s platform, the following technical information may be collected automatically:

  • IP address and device type
  • Browser name and version
  • Time spent on the platform and pages visited
  • Cookies and session data (see Section 7 for details)
  • Referral source (which link or channel you came from)

1.3 Information Received from Third Parties

For identity verification or fraud prevention purposes, we may receive limited information from authorised third-party verification agencies. This is done only within the bounds of necessity.

2

Purpose of Data Collection

a77s uses your information only for the following legitimate and necessary purposes:

  • Account Management: Registration, login, account verification, and security.
  • Transaction Processing: Processing deposit and withdrawal requests and maintaining transaction history.
  • Customer Support: Resolving your queries and issues via live chat or email.
  • Fraud & Security: Detecting suspicious activity and maintaining the overall security of the platform.
  • Legal Obligations: Complying with applicable laws, regulations, and regulatory guidelines.
  • Platform Improvement: Enhancing user experience and service quality.
  • Responsible Gaming: Identifying problematic gaming patterns and providing support where needed.
3

Data Storage & Security

a77s applies both technical and organisational security measures to protect your personal information.

3.1 Technical Safeguards

  • SSL (Secure Socket Layer) encryption — all data transfers are encrypted.
  • Sensitive data (payment information, identity documents) stored in encrypted databases.
  • Regular security audits and vulnerability assessments.
  • Automated protection against suspicious login attempts.

3.2 Retention Period

Your information is retained only for as long as necessary to fulfil the purpose of collection or to meet legal obligations. Even after an account is closed, financial transaction records may be retained for the legally required period.

Important: We make every effort to protect your data from unauthorised access, disclosure, or damage; however, no data transmission over the internet can be guaranteed to be 100% secure.
4

Data Sharing & Disclosure

a77s never sells, rents, or commercially exchanges your personal information with third parties. Only the minimum necessary information may be shared in the limited circumstances below:

4.1 Service Provider Partners

Information may be shared with trusted partners for payment processing (bKash, Nagad, Rocket, and bank transfer services), identity verification, and technical infrastructure management. These partners process data only according to our instructions and may not use it for their own purposes.

4.2 Legal Obligations

Information may be disclosed pursuant to a court order, government directive, or applicable legal requirement. In such cases, we provide only the minimum information necessary.

4.3 Business Changes

If there is a major change to a77s's business structure (such as a merger or acquisition), users will be notified in advance and the protection of their information will be ensured in accordance with this Policy.

5

Your Rights

As an a77s user, you have the following rights over your personal information:

5.1 Right of Access

You may request at any time to know what information we hold about you. We will respond within a reasonable timeframe.

5.2 Right to Rectification

If the information we hold about you is incorrect or incomplete, you may request a correction. Additional verification may be required for changes to payment or identity-related information.

5.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, this right may be limited where legal obligations or ongoing disputes apply.

5.4 Right to Object to Processing

You may object at any time to the use of your information for marketing or optional analytics purposes, and we will stop that processing.

To exercise any of the above rights, email [email protected] or contact us via 24/7 live chat.
6

Protection of Minors

a77s strictly provides services only to individuals aged 21 and above. We do not knowingly collect personal information from any minor. If we believe a user is under 21, that account will be closed immediately and the associated information will be deleted.

If you suspect that a minor is using the platform, please contact us.

7

Cookies & Tracking

The a77s platform uses cookies and similar technologies to improve your experience.

7.1 Types of Cookies

  • Essential Cookies: To maintain login sessions and ensure security — the platform cannot function properly without these.
  • Functional Cookies: To remember language preferences and user settings.
  • Analytics Cookies: To monitor and improve platform usage (no personal information is revealed).

7.2 Cookie Controls

You can disable or delete cookies at any time through your browser settings. However, disabling essential cookies may limit some services.

8

International Data Transfers

Your information may be stored or processed on servers located outside Bangladesh. In such cases, we ensure that applicable data protection standards are maintained and that data is transferred securely. The country to which data is transferred may not have the same level of legal protection as your country — which is why we ensure protection through contractual arrangements.

9

Third-Party Links & Services

The a77s platform may occasionally reference third-party services (such as payment gateways). These external services have their own privacy policies and are not under our control. We recommend that you read the policies of those services.

10

Policy Changes

a77s reserves the right to update this Privacy Policy at any time. For significant changes, a notice will be published on the platform or sent to your registered email. The "Last Updated" date at the top of this page always indicates when the most recent change was made.

If you continue to use the platform after any changes, you are considered to have agreed to those changes.

11

Special Protection for Payment Information

bKash, Nagad, Rocket, and bank transfers are used for deposits and withdrawals at a77s. Financial information provided through these methods is specially protected:

  • Payment information is transferred over SSL-encrypted channels.
  • Full account numbers or card numbers are not stored on our servers.
  • Transaction records are retained only for legal purposes and dispute resolution.
  • The minimum deposit amount is ৳300 and the minimum withdrawal amount is ৳1,000.
12

Responsible Gaming & Data Use

a77s believes in responsible gaming. By analysing your gaming activity data, we try to identify potentially problematic behaviour and offer support where needed. This analysis is entirely for your protection — not for any marketing or profit purpose. To learn more about responsible gaming, visit our Responsible Gaming page.

Have a Question?


Your privacy is our priority

If you have any questions or concerns about this Policy, contact our support team — we are available 24/7 to help.

24/7 Live Chat

You can also visit our FAQ or Terms & Conditions page for more information.